RaiseFX Customer Service & Contact
RaiseFX offers client support in English and French, typically via live chat, email and a contact form. Support covers account opening, verification (KYC), deposits and withdrawals, platform issues and general account questions.
Open RaiseFX Account →RaiseFX offers client support in English and French, typically via live chat, email and a contact form. Support covers account opening, verification, deposits, withdrawals and platform issues; live chat is usually fastest during market hours.
Ways to contact RaiseFX — and when to use each
| Channel | Best for | When |
|---|---|---|
| Live chat | Quick questions, account and platform help | During trading hours (Mon–Fri) |
| Email / contact form | Verification, deposit and withdrawal queries needing documents | Anytime; replies within business hours |
| Client area messages | Account-specific requests once logged in | Anytime |
Current contact channels and hours are listed on the RaiseFX contact page; response times are usually fastest via live chat during market hours.
RaiseFX deposit & withdrawal methods and times
| Method | Deposit | Typical withdrawal time |
|---|---|---|
| Visa / Mastercard | Instant | Within ~1 business day |
| Skrill | Instant | Within ~1 business day |
| Neteller | Instant | Within ~1 business day |
| Bank wire transfer | 1–3 business days | 3–7 business days |
RaiseFX typically charges no deposit or withdrawal fee, though payment providers may. Times are indicative.
Frequently asked questions
How do I contact RaiseFX support?
You can reach RaiseFX via live chat, email and a contact form; live chat is generally fastest during trading hours.
What languages does RaiseFX support?
RaiseFX provides client support in English and French.
Can support help with withdrawals?
Yes, support can assist with verification, deposits and withdrawals, though document checks are usually handled by email or the client area.